Ticket buyer policy
Refunds and cancellations
Effective 17 September 2026
This policy applies to tickets sold by KMF Ventures LLC through Whooshly Events. If a particular event listing offers more generous terms, the listing wins.
If we cancel or materially change an event
If we cancel an event, we will refund the ticket price to the original payment method. If we materially change the advertised date, time, venue or format, ticket holders may request a refund by the deadline stated in the change notice.
If you cannot attend
Unless an event listing says otherwise, you may request a refund up to seven calendar days before the event starts. Requests received later are not refundable, except where required by law. You may ask us whether a ticket can be transferred to another attendee.
How to request a refund
Email contact@whooshly.co with the purchaser email, event name and order reference. Approved refunds go to the original payment method. Banks and card networks control how long the credit takes to appear.
Fees and travel
We refund the amount we charged for an eligible ticket. We are not responsible for separate travel, accommodation or other costs, except where applicable law requires otherwise.
Questions
Contact contact@whooshly.co before purchasing if an event-specific cancellation term is unclear.